Shipping Policy

Thank you for shopping with KDChrono.com. We are committed to delivering your order safely and on time. Please read our Shipping Policy below.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • You will receive an order confirmation and shipping confirmation via email or SMS once your order has been dispatched.

2. Delivery Time

We deliver across India.

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Free Shipping may be available on eligible orders or promotional offers.

  • Any applicable shipping charges will be displayed at checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp. You can use this tracking number to monitor the status of your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts at the shipping address provided during checkout. If delivery is unsuccessful due to an incorrect address, recipient unavailability, or other customer-related reasons, additional shipping charges may apply for re-delivery.

6. Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product. We will investigate the issue and provide an appropriate resolution.

7. Address Changes

Shipping addresses cannot be changed after an order has been dispatched. If you need to update your delivery address, please contact us as soon as possible after placing your order.

8. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Business Name: KD Chrono

Website: https://kdchrono.com

Address: Surat, Gujarat, India

Phone / WhatsApp: +91 9924055593

Email: khubaibdata59@gmail.com

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